If there’s an update available, the Update Chrome message will appear when clicking on the three vertical dots in the top right-hand corner of the screen.

Make sure the latest version of Chrome is running.

If muted, you’ll see an Unmute site option.

Make sure the page is not muted by right-clicking on its tab.

Refresh the current Chrome tab not playing sound.

This will help determine the origin of the problem. Try these fixes to get your sound working: If you’ve tried all of the steps above and your sound still isn’t working, there are more options. To launch Volume Mixer, right-click on the speaker icon in the bottom right-hand corner of the screen.įurther Sound Troubleshooting – Chrome Browser

Play sound in Chrome and launch the Volume Mixer.

Now, go to the Advanced tab and uncheck (or check) the box next to Allow applications to take exclusive control of this device.

Run the Control Panel and navigate to Sound, then Speakers.

In Chrome, go to Settings > Advanced > Reset to reset Chrome settings.

Remove any malware that might be blocking the sound by going to Settings > Advanced > Clean up computer, then Find.

Disable all Chrome extensions, starting from the Pepper Flash if you use it.

Make sure you’re running the latest version of Chrome by going to Settings > About Chrome, Chrome will automatically update to the latest version available (if it’s not already installed).

If muted, there will be an Unmute Site option.

Try playing sound in another browser, this will help determine whether the problem is with Chrome or something else.

Then, click on Always allow sound on and click Done.

If there’s a cross mark on the speaker icon in that tab’s address bar, click on it.

Relaunch the Chrome tab not playing sound.

If this solution didn’t work, apply the following ones:

Make sure to deselect the Mute checkbox, if it’s checked.

Check whether the volume slider is set to low.

Select the Output tab and navigate to Built-in speakers.

Here’s a common fix for the sound not working in Mac: How to Fix Sound Not Working in Chrome on Mac?

Reset or disable all Chrome extensions.

Also, see if the destination output matches the output you’re currently using. Here is where to check whether the audio is muted. Click on your profile picture in the lower right-hand corner of the screen to open the Chromebook information window.

Check your Chromebook’s sound settings.

If there’s unwanted software, select Remove.

Check if some malware is blocking the sound by going to Settings > Advanced > Clean up computer, then Find.

Open another browser and test the sound, this will show whether the problem is in Chrome or beyond.

If there’s a cross mark through the speaker icon in the address bar of the tab you’re having sound problems with, click on it and then click on Always allow sound on and click Done.

Make sure the page is not muted by right-clicking on its tab, if it’s muted, you’ll see an Unmute site option.

Ensure the Allow sites to play sound (recommended) option is enabled in the Chrome sound settings ( chrome://settings/content/sound.).

On many devices, there should be an audible click when pushing them inside your device.

Check to make sure the headphones are correctly plugged in.

If the general steps for fixing the “sound not working” issue didn’t help, here are some of the most common fixes for Chromebook users: How to Fix Sound Not Working on Chromebook? Try visiting the web browser again to see if your sound is working properly. If you see Mute sites that play sound, toggle the button next to it.

The toggle button on this page should be On and you should see Allow sites to play sound (recommended).

Now, under the Privacy and security tab, click on Site settings.

Scroll down and click on Advanced to show the advanced options.

Click on the three dots (or three horizontal lines) in the upper right-hand corner of the browser.

If these don’t work, proceed with the steps we provided further down for each OS.

No matter what operating system your computer runs, we’ll start with the steps to try directly related to the browser. The problem can be as simple as accidentally muting speakers or a more serious one, such as hardware damage. How to Fix Sound Not Working in Chrome?Īs we already mentioned, the sound not working while watching a video on Chrome is a relatively common issue that can happen for various reasons. In this article, we’re going to provide detailed instructions on how to troubleshoot issues of sound not working in Chrome for Chromebook, Mac, Windows, and Ubuntu users.

Fix sound for mac